Last updated: 21 October 2026

This notice explains personal information used by aarohikart.com and the Aarohi customer, store and delivery applications. Aarohi is a SaaS product from GreenAlpha Technology.

Information used and why

• Accounts and contact: names, mobile numbers, email addresses, profile details and authentication information submitted when registering or using an account, to provide access, account verification and support.
• Orders and delivery: selected products or services, order references, amounts, instructions, status, addresses and location details, to handle orders, store fulfilment, payment-related workflows and delivery coordination.
• Files you choose to submit: profile pictures, support or chat images, pharmacy prescription uploads where that ordering feature is used, delivery proof images and delivery-registration identity details or documents, for the corresponding registration, order, communication or delivery purpose.
• Business and payout details: business, vehicle, zone and payout information submitted through the relevant store or delivery registration and withdrawal forms, to review registrations and handle configured payout requests.
• Messages and enquiries: information you provide through contact forms, support, chat or product-update subscriptions, to respond or provide the communication requested.
• App and technical information: device notification tokens, app or device details and crash/diagnostic information, to deliver notifications, identify faults and maintain application operation. Firebase messaging and crash-reporting services are used in the applications.

Location and device permissions

The customer and store applications can use location permission for address selection and related map functions. You can also use the available manual address controls where supported.

The delivery application uses location, including background location while a delivery partner is signed in and online, to share delivery location and support assignments and delivery coordination. Delivery partners can go offline, sign out or change permissions in device settings. Restricting location permission can prevent delivery features from working.

Notifications, camera or photo/file permissions support the related notification or upload function when used. The store application may request Bluetooth permission for supported device connections. Device permissions can be managed in your operating-system settings.

Participating businesses and service providers

Order and delivery workflows involve the relevant business, store and delivery partner. Information is processed as part of handling the requested account, order, communication or delivery. Hosting, payment, map and notification or diagnostic providers may process information needed for the corresponding service. Their applicable privacy notices also apply to their services; see, for example, Google privacy information for Google services.

Website cookies

The website uses cookies for functions such as sessions and preferences. You can manage cookies through your browser settings. Blocking required cookies may affect sign-in and other website functions.

The applications also store login/session information and selected preferences on your device to support account access, remembered settings and address choices.

Retention and requests about your information

Retention depends on the purpose of the record, the account or order lifecycle and applicable recordkeeping requirements. Contact us for details about a particular record, to request access or correction, to withdraw a consent you have given, or to request account or personal-data deletion. Requests may require verification of your identity or authority. Records that must be retained for legal or transaction-related reasons may need to be preserved.

Use available account controls and device settings to manage your information and permissions. For privacy questions or a complaint, email info@greenalphatechnology.com or call +91 9716850668. Include enough information to identify the account or request, but do not send passwords, OTPs, full card numbers or security codes.

Account safety and children

Keep your account credentials private and report suspected unauthorised access promptly. No online system can be guaranteed risk-free. The service is intended for businesses and customers eligible to use the relevant ordering service. A parent or guardian who believes a child has submitted personal information without appropriate permission should contact us.

Updates

This notice may be updated to reflect service changes. The date above identifies the current version.

Contact GreenAlpha Technology

Email: info@greenalphatechnology.com
Phone: +91 9716850668
Office: Golden-I, Tower C, Office 124-C, Plot 11, Techzone IV, Greater Noida West, Uttar Pradesh 201318, India.